Contact Us

Whether you have product inquiries, order questions, after-sales needs, or any suggestions for skimetro.com, please feel free to contact us through the following methods. Our customer service team will respond promptly to your needs during weekdays from 9:00 AM to 6:00 PM, providing you with professional and patient answers.

- Customer Service Email: service@skimetro.com (Recommended method; we will reply within 24 hours)

- Website Feedback: Please fill in your name, contact information, and specific needs in the "Message Board" at the bottom of the website. We will contact you as soon as possible.

- Follow Us: Scan the QR code on the website homepage to follow our official social media accounts for the latest event information and real-time customer service interaction.

To help us resolve your issues more efficiently, we recommend providing your order number (if any), product name, and a detailed description of the problem during communication. Thank you for your cooperation.